Client Background
The client is a resort group operating a portfolio of properties across the Maldives, where facilities management directly affects guest experience, asset condition, and operational cost — factors that compound across a multi-property portfolio far more than at a single site.
The Challenge
The group needed three facilities management professionals placed simultaneously, one for each property in its portfolio requiring dedicated coverage. This wasn’t a matter of filling three isolated vacancies, each hire needed to operate to the same maintenance, safety, and service standard across geographically separate resort properties, so guests received a consistent experience regardless of which property they stayed at.
Facilities management in a resort environment also demands specific technical range: building systems, groundskeeping, safety compliance, and vendor management, all in an island-resort context with its own logistical constraints.