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Case Studies Based on Practical Experience

Complete HR Outsourcing for a Data Analytics Company in Sri Lanka

Outsourcing the Entire HR Function Across a Growing International Business

A growing data analytics company with operations in Sri Lanka and offices in Australia and the United Kingdom was managing an increasingly complex workforce across multiple locations. As the company expanded, its HR requirements grew beyond recruitment and basic administration. It required a complete HR function capable of managing talent acquisition, payroll, employee administration, performance processes, HR documentation, and ongoing workforce support.

Rather than continuing to expand its internal HR department, the company partnered with Formix to outsource its entire HR function. Formix established a dedicated 10-person HR team to operate as an extension of the company’s organization and manage its day-to-day people operations.

The Challenge

The company’s international structure created a wide range of HR requirements. Recruitment needed to continue across different functions, employees required consistent HR support, payroll had to be managed accurately, and management needed greater visibility over workforce-related processes.

The company also wanted to avoid creating separate HR teams for different business functions and locations. Building a sufficiently large internal HR department would have required significant recruitment, management, infrastructure, and ongoing employment costs.

The objective was therefore to find an HR outsourcing partner capable of taking responsibility for the company’s wider HR operation rather than simply handling individual HR tasks.

Formix Became the Outsourced HR Department

Formix designed a dedicated HR structure around the client’s workforce requirements. A 10-person dedicated HR team was assigned to support the organization across recruitment, employee administration, payroll coordination, HR operations, documentation, and ongoing workforce management.

The team operated as an extension of the client’s internal organization. Formix’s HR professionals worked according to the client’s requirements, reporting structures, processes, and workforce priorities while maintaining responsibility for the day-to-day HR activities assigned to them.

This created a dedicated HR department without requiring the client to independently recruit, train, manage, and maintain a 10-person internal HR operation.

Recruitment and Talent Acquisition

Recruitment became one of the central functions managed by the outsourced HR team. Formix handled candidate sourcing, screening, interview coordination, candidate communication, and recruitment administration across the client’s workforce requirements.

Because the business operated in the technology and data analytics sector, recruitment often required access to specialized professional talent. The dedicated HR team could manage multiple recruitment requirements simultaneously while maintaining a consistent recruitment process.

This allowed the company’s leadership team to focus on business growth while the outsourced HR department managed the operational workload associated with hiring.

Payroll and Employee Administration

The outsourced HR function also managed the company’s ongoing payroll and employee administration requirements. Formix coordinated payroll processes, maintained employee information, supported leave and attendance administration, and managed relevant HR documentation.

This created a centralized workforce administration structure, reducing the need for management to coordinate different providers for recruitment, payroll, and employee administration.

Supporting a Multi-Country Business

Because the company operated in Sri Lanka while maintaining offices in Australia and the UK, its workforce requirements were not limited to a single market.

Formix’s dedicated HR team provided centralized HR support while adapting recruitment and workforce processes to the requirements of the company’s different operations. This allowed the organization to maintain one coordinated HR partnership instead of managing multiple disconnected HR functions.

The Outcome

Formix effectively became the company’s outsourced HR department, providing a dedicated 10-person HR team to manage recruitment, payroll, employee administration, HR operations, and ongoing workforce support.

The arrangement allowed the data analytics company to access a full HR function without building and managing an equivalent internal department. It also created a scalable structure capable of supporting the company’s continued growth across Sri Lanka, Australia, and the UK.

Why Formix for HR Outsourcing

Complete HR outsourcing allows businesses to transfer the operational responsibility of their HR function to a dedicated external team while maintaining management control over their people and business decisions.

Formix provides HR outsourcing services in Sri Lanka covering recruitment, payroll, employee administration, HR operations, policies, documentation, performance management, and ongoing workforce support.

For international companies operating in Sri Lanka, growing technology and data analytics businesses, or organizations looking to outsource their entire HR department in Sri Lanka, Formix can establish a dedicated HR team structured around the organization’s workforce and operational requirements.

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